Does your work involve scheduling any of the following activities: workshops, seminars, consultations, class attendance, and appointments? An easy-to-manage business scheduling software would make your life hassle-free and stress-free. You should not be the only one who can use the software but your customers as well. In doing so, you relieve yourself of all job-related stress.
What is the amount of time needed to get a timeslot for your clients? The answer to that would be, a long time. There are also cases when a phone tag happens, delaying the process. Through a business scheduling software, the clients can do their own booking without your assistance. This makes enough time for you to do other important tasks. There are clients that are not that used to that and would opt to not use the software, nevertheless, a significant amount of time is saved for other purposes. Customers are looking for quicker services from you. If you would still use a phone for reservations, then clients might leave when the line is busy. With this software you improve customer service and improve service time.
With the business scheduling software at hand, you can come up with a viewable central schedule like a boss dashboard on your business website that you can revise according to your clients’ wishes. This eliminates the possibility of forgetting to update the schedules posted on your website. To avoid an unwanted encounter with a furious client, you really need to put the correct information on your website. Aside from the posted schedule, you should include other important details about the activity on a certain schedule. Customers would appreciate a significant amount of information posted for the activities.
The software also adds the self-booking feature to your website, which minimizes your involvement in the process. With that feature, you do not have to entertain a lot of questions because the customer is on their own. When a customer wants to have a different timeslot, the rebooking works in a similar way so there is no involvement on your part also.
Clients appreciate it a lot if a reminder and notice is given to them for their activities. The software also offers an automated notice and reminder, so you can have it now unlike before when you did not have the time for it. The automated messages rely on the available information that was given by your clients in the booking. The automated message can reach their phones or email. Through the automated message, the number of no-shows are greatly reduced. Read more here: www.schedulelikeaboss.com
If a preferred schedule is unavailable, a customer can be waitlisted and will be message if the schedule has become available for him or her.